الشحن

🚚 Shipping Policy

We offer fast and reliable shipping across the Kingdom of Saudi Arabia 🇸🇦

• Delivery Time: Orders are delivered within 5 to 7 business days.
• Processing Time: Orders are processed within 1–2 business days after confirmation.
• Shipping Coverage: We deliver to all cities and regions داخل المملكة.
• Discreet Packaging: All orders are shipped in plain, unmarked packaging to ensure your privacy.

  🔄 Return Policy

   

  Your satisfaction is important to us. Please read our return policy carefully:

  • Returns Eligibility: Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges on opened or used items.
  • Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will gladly arrange a replacement or refund.
  • Unopened Items: Returns may be accepted only if the product is unused, unopened, and in its original sealed packaging, and requested within 3 days of delivery.
  • Proof Required: Customers must provide clear photos of the item and packaging when requesting a return or refund.
  • Refund Process: Approved refunds will be processed within 5–7 business days to the original payment method.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to our error.